Wednesday, 14 November 2012

Magnet mismeasures kitchen

Just listen to this.

A customer came in to my studio last week armed with a Magnet kitchen plan and 3D drawings, the customer asked me if I could give her a price based on what Magnet had planned, I did this and the price came in £3k cheaper for better quality cabinets. I proceeded to tell the customer that before placing an order I would need to check the measurements myself as I would never trust another persons perception of a dimension of the room.
I went out and measured the kitchen on Monday evening and was absolutely astounded but not surprised that the measurements that magnet had taken two weeks earlier had measured the room over two foot longer on one wall than it actually was, plus there was a boxed in lintel that had not been accounted for and then to top it off the actual ceiling height would have left the extra tall larder units in the void space between the kitchen and the above bedroom.
I never made any assumptions that this had been previously measured by a "Professional Designer" thinking that the measurements could have been taken from assumed architects drawings or even taken by the  customer, so I asked the question "Had Magnet actually been out and measured this room and if so was all the work complete to as it is now" the customer told me that the Magnet Designer had measured up and that all the work was complete.
Now I am not making this up I actually have a copy of the plan in front of me. This would have meant the customers range cooker being installed over the doorway from the hall and on the opposite side where the breakfast bar is situated people would be sitting on stools with their backs up against the larder unit behind them.

I did not know whether to laugh or cry. This is not the first time the Designers from this particular Magnet store have made measurement errors, and these are only the ones I have seen what about the ones that got away.

I felt I should go over to Magnet in Bromborough and speak to the manager and let him know what is happening in his store but that is not my responsibility. This is why there needs to be some legislation on who is allowed to take responsibility for measuring, planning and designing peoples kitchens, bedrooms and bathrooms.
If anybody would like to see a twitter photo of the magnet planned measurements and the actual measurements please let me know.

Russell

No comments:

Post a Comment