Here is a letter we received yesterday from a customer in Cunningham Avenue Bromborough. I have translated the letter so it can be easily read & I have also added a photo of the letter.
Dear Russell & Diane.
When you are really delighted with something then it's really worth writing to pass on your gratitude.
Russell & Diane I've got to say a huge thank you for all your help, guidance in helping me choose a fabulous new kitchen.
I was first drawn because of my perception of your quality, value for money, honesty & attention to detail.
I haven't been disappointed. You have helped me so much in the design & planning of my kitchen, guided me through tough decisions along the way as well as having a great deal of patience. I would thoroughly recommend you.
May I also pass on my thanks to David (Tyson Installations) his team, all of the work from fitting the units, appliances, plastering, electrics & tiling has been faultless & to a very high standard throughout the work, he communicated the plan of what was happening on what day so I clearly knew what was happening.
The team have all been very friendly, committed right until the end to ensure the job was done right.
Yours Mrs A
This letter is one of many thank you cards along with chocolates, flowers and wine that we receive on a regular basis but is is really heart warming when you receive such a nice letter from a nice lady who entrusted us into her home and guide her through a major purchase and upheaval in her home.
Russell & Diane
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